Themology posted Jun 21 '15 at 11:15 am

Thanks for visiting us. We don't want to leave in the middle of the ocean. We will give free support. We even give support to our free user also.

Please allow us 24 hours to response. AS we are staying different place than you, response time may more than 24 hours, but not always.

Office hour: Monday to THursday: 10:00 am to 5:00 pm

Once again, Thanks for visiting us.

sonick posted Aug 24 '15 at 2:45 am
The smart report is working so well and we love it. Until yesterday I guess after we updated the woocommerce and the export files encoding got all messed up. UTF-16 export all characters cannot view correctly and as always, the utf-8 and the other one cannot export the character correctly, so we need to manually copy the order out.

Hope you guys could fix this soon.

recent by Sam  ·  Jan 5 '16 at 5:15 am

We love this plugin but realized it doesn't always work.

Check the comments tab. If it works for you, refresh and it probably will not work 2 out of 3 times.

Is there anything we can add to the code to make this work more consistently?

Thanks so much for the help!!!

recent by Themology  ·  Aug 18 '15 at 12:25 am
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